New Awareness For A New Age

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“We are at the threshold of a radical systemic change that requires human beings to adapt continuously.”  

For which Schwab adds…

“There is one certainty: new technologies will dramatically change the nature of work across all industries and occupations.” -Klaus Schwab via The Fourth Industrial Revolution

In a world caught in the throes of dealing with deep, exponential change from what is often being referred to as the Fourth Industrial Revolution; today’s individuals and organizations are going to need to be much more vigilant in building their awareness of these dramatic and often radical shifts across society and their coming effect on the future.  As we move deeper into the Exponential Age and further into the Knowledge Economy, we can begin to see these dramatic and radical shifts emerging and feel the impact they are having on us and the world around us.

And while it may remain, at this point, just a flicker on the educational radar, we know that something is different, we can feel the changes, even those we can’t see or are even aware of.

Especially in regards to the world of work, which is undergoing a plethora of changes and disruptions brought forth on the shoulders of an accelerated and often turbulent rate and speed of change, along with growing levels of globalization, the scaling of automation, and an evolving and expanding infusion of artificial intelligence across society.

In many ways, individual and organizational learnability, adaptability and agility, have become the new norms of the day.

However, as Srini Pillay, assistant professor, Harvard Medical School shares in the McKinseyQuarterly, “If you say to people, “You need to adapt,” but you don’t help them learn how to build a change-oriented mind-set, it doesn’t really help. In fact, it hurts productivity.”

Engaging that learnability, adaptability and agility often begins with creating the awareness that allows to set the stage for engaging that “change-oriented mind-set.”  

As educators, we have to begin to equip ourselves with a greater awareness of the changes in the world of work and skillset shifts that are occurring alongside and parallel pacing those changes, if we are to begin to better support and guide our students as they manage the growing complexities of college, career and work.

As Amy Edmondson, Novartis Professor of Leadership and Management, at Harvard Business School puts forth in McKinsey Quarterly’s Getting Ready for the Future of Work, “We must view it as a race to develop institutions to support lifelong learning.  We need to move fast because we’re playing catch-up, and this is a much harder game to play; suddenly the numbers of people who need to learn fast are too big.”

As for these changes and shifts and the effect they are having on our individuals, organizations, institutions, and society as a whole, it is in seeing that our students will need much more college, career and work support and guidance as the reach of automation and artificial intelligence stretches outwardly and gains new and often unknown ground.

As Andrew Ng, Founder and Lead of Google Brain (Deep Learning) project, Adjunct Professor of Computer Science at Stanford University, Co-Founder of Coursera shared in AI is the New Electricity, “Whatever industry you work in, AI will probably transform it.  I think today we see a surprisingly clear path for AI to transform all of these industries.  So I actually hope that whatever industry you are in, you’ll figure out how to leverage AI, because I think it will create new winners and losers in almost every category.”  For which he adds, “If any of you have friends or children or whatever studying in a med school, AI is getting much better at reading radiology images frankly.  So if any of your friends are going through medical school and graduation with a degree in Radiology, I think they’ll have a perfectly fine five-year career as a Radiologist.”

As Bob Kegan, William and Miriam Meehan Research Professor in Adult Learning and Professional Development, Harvard Graduate School of Education shares in the McKinsey Quarterly article Getting Ready for the Future, “The number of employees who are operating in more nonstandard, complex jobs is going to increase, while less complex work is going to be increasingly automated. The time it takes for people’s skills to become irrelevant will shrink. It used to be, “I got my skills in my 20s; I can hang on until 60.”  It’s not going to be like that anymore.  We’re going to live in an era of people finding their skills irrelevant at age 45, 40, 35.  And there are going to be a great many people who are out of work”  

For which adds, “What are we going to do about that?”

As leaders, especially in considering this very non-obvious future, we must begin to determine what changes…and what stays the same.  Then, determine how to create the systems, structures, processes, and behaviors needed to move us more relevantly and successfully towards that future vision and the outcomes we’ve determined, if we are to better support our students, parents, educators, leaders, stakeholders, and communities in moving forward through the uncertainty and ambiguity of an unknown future.

In response to these societal shifts, our students will need new and different supports and resources to guide them into the future.  However, without greater awareness of these changes and shifts and understanding the huge impacts that they are having on college, career and work, we will struggle to provide the guidance that students are needing as they begin to consider how to traverse this very non-obvious and uncertain future they are facing.  It is also in understanding that this guidance and support is not just a good to know, but imperative in response to the following research and data provided from McKinsey’s Education to Employment-Designing A System That Works report:

  • Worldwide, young people are three times more likely than their parents to be out of work.
  • Seventy-five million youth are unemployed (including estimates of underemployed youth would potentially triple this number).
  • Half of youth are not sure that their postsecondary education has improved their chances of finding a job.
  • Almost 40 percent of employers say a lack of skills is the main reason for entry-level vacancies.
  • Fewer than half of youth and employers, believe that new graduates are adequately prepared for entry-level positions.
  • Education providers, however, are much more optimistic: 72 percent of them believe new graduates are ready to work.

Which is why awareness is paramount and vital to supporting our students in navigating this very non-obvious future, especially regards to college, career and work.

Students shared in the same Education to Employment report, “Only about forty-percent say they would make the same educational decision if they could choose again what to study and where, and they rate themselves low on both general and job-specific preparation.”  For which they add that, “Some forty-percent of youth also report that they were not familiar with the market conditions and requirements even for well-known professions such as teachers or doctors.  Without this understanding, many students choose courses half-blindly, without a vision of whether there will be a demand for their qualifications upon graduation.” 

In closing, the report shared that, “Youth across surveyed countries said they were not well-informed about the availability of jobs or the level of wages associated with their course of study.”

While we will never have access to the tea leaves that provide us the insight of how to proceed in predicting and fool-proofing how we can better prepare our students for the future, it does not relieve us of building the awareness that allows us to better determine how to guide and support our students in determining their way forward into the future.  While we may not able to support in the necessary jobs creation that may be needed, we can begin to consider how content AND skills development can coexist in ways that better prepare our students for the changing world of work.  As well as creating our own individual and organizational capacity to provide guidance and support students as they consider their way forward in an unknown, ambiguous and very non-obvious future.

“Two related global crisis: high levels of youth unemployment and a shortage of people with critical job skills. Leaders everywhere are aware of possible consequences, in the form of social and economic distress, when too many young people believe that their future is compromised.”  McKinsey&Company Education to Employment: Designing A System That Works

 

 

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The Slow Creep Of Disruption

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Very seldom does disruption just show up unannounced.  In fact, very often it has made its presence known far prior, only it just seems to be waiting backstage, gathering the support and momentum that will allow it to grab the headlines and then take center stage.

As an example of this slow creep of disruption, I walked into my nearby Sam’s Club yesterday and there was an obvious change to the checkout system.  From a ratio of eight cashiers and two self-checkout stations, they had shifted to six check-out stations and down to four cashiers.  While it may have caught me off-guard, it was not what many would consider disruptive in the least.  But for me, that shift from ten cashier stations years ago, to then eight cashier stations and two self-checkout stations, and now to six self-checkout stations and only four cashiers stations is, for me, a representation of the slow creep of disruption that we are currently seeing across society.  The type of disruption you don’t notice until it is already upon you and/or your organization.  The type of disruption that you may notice and recognize as occurring, but does not register as threat of deep change until it’s too late and/or urgency of change is required.

However, it is a phenomena we have seen throughout the ages…

Take the telephone, for example, “What use could this company make of an electrical toy?”  -William Orton, President of Western Union in 1876.

Or the television, “Television won’t be able to hold onto any market it captures acer the first six months.  People will soon get tired of staring at a plywood box every night.”  -Daryl Zanuck, co-founder of 20th Century Fox

Or the computer, “There is no reason anyone would want a computer in their home.”  -Ken Olsen, founder of Digital Equipment Corporation

Or Google, “Google’s not a real company.  It’s a house of cards.”  -Steve Ballmer, CEO of Microsoft

Or Netflix and Redbox, “Neither Redbox nor Netflix are even on the radar screen in terms of competition.”  -Jim Keyes, CEO of Blockbuster

Or Airbnb, “We have not seen a direct effect (from Airbnb) in any of our hotels.”  -Richard Jones, Senior VP and COO of Hospitality Ventures Management Group

It’s like the idea of the overnight success.  It is a slow creep that hits suddenly.  Much like in Ernest Hemingway’s novel The Sun Also Rises in which they ask the character “How did you go bankrupt?” for which the answer comes as “Gradually, then suddenly.”

But even though we see it coming, it doesn’t always register, for a variety of reasons.  Whether it be that we don’t want it to happen, we don’t believe it will happen, or it seems improbable that it will ever happen.

Disruption often comes through a lack of awareness and/or willingness to see or acknowledge that change is occurring and then realizing it will most likely have an impact on our individuals and our organization.  Disruption is often in an unwillingness or awareness to prepare, for change is coming.

Too often, we don’t feel the necessity or urgency to or for change, either individually or organizationally.  We allow our past successes to serve as an imaginary insulator that tells us that we survived changes in the past, just as we will survive changes in the present and the future.  It is that “this too shall pass” attitude towards the disruptive forces knocking at the door and standing on the horizon that moves us away and disengages us from the proactive urgency that allows an organization to meet these headwinds of change straight on.

The slow creep of disruption always seems sudden when it kicks in, because that is usually the time when we begin entering the elbow of the curve, the time that we see the exponential shift, when we turn from the “gradually, to suddenly.”  Which often becomes our reality due to lack of awareness or willingness to believe, well before the curve or “suddenly” is upon us, that it this change is coming or even happening over time.

Instead of determining how external change can and often does require our own internal shift or change, we take a “baton down the hatches” approach to disruption and hope that it does not have effect on us or our organization.  Or, in many ways…

We try to insulate, instead of determining how to change and innovate.

Moving past our insulating and “baton down the hatches” tendencies to look towards finding opportunity in the midst of the chaos that often surrounds any type of disruptive shift is vital.  Vital that we use those change forces to fill, rather than deflate our sails.  Or as the quotes says…

“Not all storms come to disrupt your life, some come to clear your path.”

We must then begin to realize that change, often disruptive and accelerated, is definitely upon us and our organizations.  The lifetime of today’s Fortune 500 companies has dropped from 75 years in the past to 15 years or less in today’s volatile, uncertain, complex, and ambiguous (VUCA) environments.  Requiring a whole new level of individual and organizational agility, adaptability and learnability.  As Pierre Nanterme, CEO of Accenture shares, in example of today’s digital disruptive creep, “Digital is the main reason just over half of the companies on the Fortune 500 have disappeared since the year 2000.”  As Robert J. Shiller of Yale University adds, “We cannot wait until there are massive dislocations in our society to prepare for the Fourth Industrial Revolution.”

In many ways, there will be not only a period of initiating to the speed of today’s world and how quickly change occurs, but a time of new learning, requiring reskilling and upskilling, all preceded by a time of necessary unlearning.

As Mark Bonchek shares in the HBR article Why the Problem with Learning is Unlearning, “The problem isn’t learning: it’s unlearning.  In every aspect of business, we are operating with mental models that have grown outdated or obsolete…”  For which Bonchek shares that the process of unlearning has three parts:

  • First, you have to recognize that the old mental model is no longer relevant or effective.
  • Second, you need to find or create a new model that can better achieve your goals.
  • Third, you need to ingrain the new mental habits.

In this process of unlearning, Bonchek reminds us, “So as you being unlearning, be patient with yourself – it’s not a linear process.”  For which he adds, “In this time of transformative change, we need to be conscious of our mental models and ambidextrous in our thinking.”

Awareness and preparation are critical as we orient ourselves with the deep changes and exponential shifts that we see happening across society,  as well as the pace at which they are occurring.  As Gary Coleman of Deloitte Consulting shares, “The Fourth Industrial Revolution is still in its nascent state.  But with the swift pace of change and disruption to business and society, the time to join in is now.”  For which Meg Whitman, President and CEO of Hewlitt-Packard Enterprise adds, “You can always go faster than you think you can.”

Which will require not just continual investment in strategies and structures that allow for the sustaining of best practices, but engaging in the experimental, discovery learning that moves us and our organizations into next practices.  It will be those mindset shifts that will allow our individuals and organizations to continuously improve and evolve more relevantly into a very non-obvious future.

“Status quo – you know – is Latin for ‘the mess we’re in.'”  -Ronald Reagan

Forecasting The Future: Are We Asking The Right Questions?

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“Maybe you loved the supercheap prices at your favorite store, but then noticed that the factory you might have worked for closed up for good.” -Jaron Lanier Who Owns The Future?

We know something has changed…

We can feel the shift.

Yet, we just can’t quite put our finger on it.

Is it real?  Or is it more fake news?  Who do we believe?  The economists?  The technologists?  The news?  And if the news, which news?

If things are so much better, why are we seeing a widening between the have’s and the have not’s?

As Jaron Lanier shares in Who Owns The Future? “If network technology is supposed to be so good for everyone, why has the developed world suffered so much just as the technology has become widespread?  Why was there so much economic pain at once all over the developed world just as computer networking dug in to every aspect of human activity, in the early 21st century?”

Survey after survey share the need for us and our organizations to brace for the future.  Especially the future of work and the unpredictable and often exponential changes that are heading our way.  CEO after CEO across the globe share deep concerns over a skills gap that is expanding and widening at a rapid rate and their feeling that education, reskilling and upskilling will be unable to keep pace with the rapid and volatile rate of change and shifting worker expectations for the future that accompanies that change.  For example, “The World Economic Forum predicts that 35 percent of the skills necessary to thrive in a job today will be different five years from now.”  Fast Company adds that, “According to the New York Times, there are only about 10,000 people in the world who have the necessary skills to build the complicated, mathematical algorithms necessary to create next-gen artificial intelligence.” 

We are seeing a societal disconnect as the values of the past collide with the desired skills for the future.

All the while, the problem of forecasting the future is getting more and more difficult to determine.  How will work change?  Will there be work?  If so, what kind of work will be in demand?  What pathways lead to more lucrative opportunities for the future?  What will be the desired skills and skillsets for the future?  Will technology lead to greater automation or more collaborative augmentation?  How do we remain relevant, as individuals and organizations?

Difficult questions with very few answers.  As Joi Ito shares in Whiplash, “It’s to recognize that we are all susceptible to misinterpreting the technological tea leaves, that we are all blinkered by prevailing systems of thought.”  

And while we don’t have any “tea leaves” to help us predict the future, we do need to be forecasting and preparing for a very uncertain and non-obvious future.  We can ill-afford to sit on our hands and hope it all works out.

We have to become much more aware.

Especially in considering that there are ones, often considered to be the pessimistic of the future, who rail out against the coming automation and the vast amount of jobs that will be decimated and lost to robots and artificial intelligence.  While there are those who stand in the middle, who share a slightly less pessimistic view that there will be a large number of jobs lost to automation and artificial intelligence, but new jobs will be created by new technology to help fill the gaps of those jobs lost.  Yet, most many that the amount of jobs created will be far less and will also require new, and often far more advanced skills and skillsets.  While on the other side, there are others who believe that we are headed towards a time of more abundance where automation and artificial intelligence will not only change the way we work, but very possibly may negate the need for us to work at all in the future.

No matter what future camp we may fall towards, what we must all be willing to recognize is that our world is undergoing some very profound shifts and it is up to us become much more aware of the affect and effect these shifts will have on individuals and organizations in the present and the future.

As Joi Ito shares in Whiplash, “What seems increasingly evident is that the primary condition of the network era is not just rapid change, but constant change.”  For which he shares, “Our technologies have outpaced our ability, as a society, to understand them.  Now we need to catch up.”  And adds, “Our current cognitive tool set leaves us ill-equipped to comprehend the profound implications posed by rapid advances in everything…”

In many ways, what we have valued in the past, does not look too as being valued as much or in the same way in the future.  As technology has advanced through time, what humans were valued for, especially in the workplace, has had to change in accordance.

However, at this point, we see the societal shifts being created by technology, but, as of yet, we are not seeing those same kind of responses economically.

The interesting consideration, one which we don’t often discuss, especially as we consider human value in the midst of automation and artificial intelligence, is that the one thing we have come to deeply value in what Joi Ito shares as the “network era,” we have also come to treat as a “free” commodity.

And that commodity is information.

In a time when what value we can add is coming under intense scrutiny for the future, especially as automation and artificial intelligence stride confidently forward, the one thing we currently do add is providing us no consequential value.  As society shifts around us and the world of work undergoes changes, it would seem that our economy would have to change in response, especially as what we value in the present may not be valued, or as much, in the future.  As Jaron Lanier shares in Who Owns The Future?  “It is entirely legitimate to understand that people are still needed and valuable when the loom can run without human muscle power.  It is still running on human thought.”

In a world where information has become free, we may need to rethink its economic value in the face of the advancing power of automation and artificial intelligence.

Which is why it is imperative that we imbue our students with not just a deeper understanding of the 4Cs, but equip them with the innovative, problem-solving skills to not only move forward into the future more positively, relevantly and successfully, but to be able to solve many of these adaptive challenges and problems that we will eventually bestow upon them.

“The key question isn’t “How much will be automated?”  It’s how we’ll conceive of whatever can’t be automated at a given time.  Even if there are new demands for people to perform new tasks in support of what we perceive as automation, we might apply antihuman values that define the new roles as not being “genuine work.”  So the right question is “How many jobs might be lost to automation if we think about automation the wrong way?” -Jaron Lanier Who Owns The Future?

Overlays And Stacking

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“You can’t paint a picture on top of a picture on a canvas.  You can’t write a sentence on a page that is filled up with writing.  You can’t create a future when there is already one coming at you.  Before anything is to be created, there has to be a space of nothingness.  The canvas must be empty; the page, blank; and the future that you were living into, somehow emptied out.”  Saffron and Logan The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life

Much of what we do in the present, inevitably sets the stage for the future, and is driven by our past.

If an organization is going to truly transform, it has to begin to redefine the work of its leaders.  It has to teach itself to think different, if we are ever going to get to doing different.  Which means, we have to begin to move ourselves over from the world that we currently reside in, to a world that we talk of wanting to be in…

  • We can’t say we want better questions, when we place more value on coming to easy answers and quick solutions  
  • We can’t tout the benefits of collaboration, when we pit our organization against itself through competing and competitive attitudes
  • We can’t create environments of creativity, when we only celebrate a sense of compliance
  • We can’t see bright spots of innovation, when everyone is constrained to an agenda of implementation
  • We can’t build up towards greater agility and adaptability, when we are mired in bureaucracy
  • We will never get to differentiation, when only focus on standardization
  • We will never learn to enjoy the journey, if we are only determined to the destination
  • We won’t ever transform, when the only thing we ever discuss is reform

Unless we are willing to reflect deeply on our mental models and how they affect our present and future, those mental models will continue to pull and entrench us in practices of the past.  It is only when we are able to unlock ourselves from those mental models, that we are able to approach the present and future with a clean canvas.

Otherwise, much of what we do is based in and o overlays and stacking.

When we are unable to unlock ourselves from our mental models and clean the canvas, we not only continue to pull the past into the future, we spend our time overlaying and stacking upon that past.  Which means that we are often building upon a foundation that is often found to be outdated and irrelevant.

Or as Dalmau and Tideman share, “And with different kinds of problems or issues come different required modes of thinking, different approaches, different mental models.”

And we can say with precision, that we are in a time where we are facing very different problems and a very non-obvious future that will require different thinking, different approaches and definitely different mental models, if we are to face this very different and non-obvious future in a much more relevant, positive and successful manner.

We can no longer believe that we can overlay and stack our way effectively into the future.

In their book, The Three Laws of Performance, Saffron and Logan put forth that there are “three dimensions to this process of “blanking the canvas.”  It is when we are able to effectively move through these “dimensions”that we can begin to truly create the space for the emergence of the new.

  • “The first dimension is seeing that what binds and constrains us isn’t the facts, it’s language – and in particular, descriptive language.”  Far too often, we bind ourselves to the past and limit our possibilities in the present and future by our own language, both in what is said and what is left unsaid.
  • “The second dimension is articulating the default future and asking, “Do we really want this as our future?”  If we want our story of the future to have a different ending than the one that we believe has already been written, then we need to be able to create a new narrative, a narrative that takes us to where we want to go, to a much more desirable future.  This is a choice that is both necessary and required, if we want to change the direction of the future that we are currently moving into.
  • “The third dimension to creating a blank space is the most powerful: completing issues from the past.”  As Zaffron and Logan share, we can’t move into this new future, if we find that we remain tied to the past, a past that continues to exert influence on your present and future.  It is only when we free from that past, that we can begin to live into that new narrative of the future.

Until we are able to break free from our mental models and the pull of the past, we will continue to overlay and stack on a faulty foundation, one that often takes us towards a false future.  Breaking from the pull of the past and the binds that constrain and entrench us in past ways of thinking and doing, allows us to live more fully into that narrative of the future that is being created.

It is only when we break free, that we can live fully into that narrative of the future.

“For every problem, there is a future that’s already been written about it.  This future includes people’s assumptions, hopes, fears, resignation, cynicism, and lessons learned through past experience.  Although this future is almost never talked about, it is the context in which people try to create change.” -Saffron and Logan The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life

Creating The Space For Cognitive Pioneering

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“In today’s dynamic environment, organizations need to be more liquid than static.  Yet many organizations stubbornly cling to outdated control models that will eventually lead to their demise.” -Michael J. Arena Adaptive Space: How GM and Other Companies are Positively Disrupting Themselves and Transforming into Agile Organizations

And disruptive it is…

As Michael J. Arena shares in Adaptive Space, “A study from Washington University shows that an estimated 40 percent of today’s S&P 500 companies will no longer exist a  decade from now.”

While Forbes adds, “At the current churn rate, about half of S&P 500 companies will be replaced over the next ten years. The 33-year average tenure of companies on the S&P 500 in 1964 narrowed to 24 years by 2016 and is forecast to shrink to just 12 by 2027.”

A disruption that requires not only an individual and organizational agility, but individual and organizational adaptability.  At the current rates of change, those entering the workforce in today’s world should plan on, at minimum, to face eleven-plus career restarts over their lifetime.

Adaptability?  Yes.

As Lynda Gratton puts forth in her MITSMR article Who’s Building the Infrastructure for Lifelong Learning?  “The traditional concept of a “three-stage life,” made up of three distinct periods of full-time education, full-time working, and then full-time retirement, is clearly untenable…”  For which she continues, “A more future-proofed concept is a “multi-stage life,” in which learning and education are distributed across the whole of a lifetime.”

Which does not even speak to the explosive rise of the Gig Economy across our society.  As the 2018 Global Human Capital Trends report from Deloitte Talent spotlights the forecast today’s executives for their workforce in 2020, which shows, “37% expect growth in use of contractors,” “33% expect growth in the use of freelancers,” and “28% expect growth in the use of gig workers.”  To give perspective to those numbers, the World Economic Forum shares, “Today, more than 57 million workers – about 36% of the US workforce – freelances.  Based on current workforce growth rates found in Freelancing in America: 2017, the majority of the US workforce will freelance by 2027.”  Or, as the Katz and Krueger study out of Princeton and Harvard relays, “The findings point to a significant rise in the incidence of alternative work arrangements in the U.S. economy from 2005 to 2015.”  

The volatility, uncertainty, complexity and ambiguity (vuca) of today’s world is requiring us to think more, not only of the future, but FOR the future.  The accelerated, and often exponential changes we are now and will face means that we have to begin to be more proactive in how we consider what we are doing in the present, that will lead to better outcomes for our students and organizations in the future.

And yet, according to a recent national study conducted by Jane McGonigal, The American Future Gap, for the Institute for the Future (IFTF), relays that “The majority of Americans rarely or never think 30 years into the future, and many rarely even think five years out – a fact that can lead to poor decision-making in peoples daily lives and negative consequences for society.”  For which the study discovered that “more than a quarter (27%) of Americans rarely or never think about their lives five years ahead; more than a third (36%) never think about something that could happen 10 years into the future; and more than half (53%) of Americans rarely or never think about their lives 30 years out.”

Engaging in future thinking must become much more of a leadership ability and skillset, providing awareness and perspective for the decisions that are being made today.  As they will have great effect on the future.

Especially in education…

Especially when we consider the variety of future-casts being made for the year 2030 – a time in which today’s kindergartners will be walking out of our schools and facing the choice between career or college – in a world that many believe will have dramatically changed in many unforeseen ways.

While we cannot predict the future, we cannot either wait to begin to plan and prepare our  students, our educators, and our educational organizations and institutions for what many forecast as extremely dramatic changes to our world and the world of work.  We have to begin to consider what the world may look like for those students walking out into the world in 2030…students who are already enrolled in classes in our schools.

Building our awareness of the societal shifts that have already occurred, are occurring and are predicted to occur, helps us to be more proactive in supporting our students to be more adaptable and agile to these new and changing demands that are coming at them now and in the future.

For example, there are a plethora of sources that are not only providing insight into the effects of automation and artificial intelligence on work in the future, but the types of skills that may be desirable or sought after in the future.  For example, MIT’s Technology Review recently shared their forecast of skills that will be necessary and needed in the year 2030.  For which they have determined the following to be the “top five desirable future work skills” for 2030:

Judgment and decision making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Fluency of ideas: The ability to come ups with a number of ideas about a topic.

Active learning: Learning strategies – selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Learning strategies: Understanding the implications of new information for both current and future problem-solving and decision-making

Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

For this is just the tip of the iceberg, as we can find many more of these future-skills lists from such entities as McKinsey & Co, Forbes, Fast Company, Inc., MIT, MITSMR, Institute for the Future, and World Economic Forum, just to name a few.

So, while we cannot predict whether or not these will be the desired or sought after skills of the future, we can most likely say and agree that the future will require new and changing skills.  Which will necessitate that the idea of being a lifelong learner has become a required skillset of the future, no matter what occupation or profession you choose.  Constant upgrading, retooling, reskilling, and upskilling will be necessary for the majority of occupations and professions in the future.

Which means that education can no longer place its emphasis on the ongoing accumulation of facts and the memorizing of knowledge as a preferred way forward into this future.  Today’s educational organizations and institutions will need to determine how to best blend not only content and knowledge, but skills into the curriculum.  It cannot remain as an either/or proposition, as it will require a mix of both.

It will require AND…

Building awareness and consideration of the future will necessitate today’s educational leaders to not only engaging individuals and their organization in future thinking, but in creating a new narrative for the future that provides a vision and a way forward in a more meaningful and relevant manner.  This narrative is vital to the future and the idea of creating better outcomes for our students and organizations.  It is the creation of this future narrative that will help avoid, what Steve Saffron and Dave Logan share in their book The Three Laws of Performance as the “default future.”

Or as David Trafford shares in his article Understanding and Improving Your Organization’s Default Future, “We all have a default future.  It’s the place we’ll end up if we continue on the same path and take no action to change that future.  If the default future is a desirable destination, then there’s no need to be concerned, just enjoy the journey.  If the default future is unacceptable, then effort and action is required to create an improved future.”

Today’s leaders need to build in space for that narrative and story to be created.  A space where thinking and ideas can incubate and percolate.  A space where future thinking is perpetuated and supported towards determining a better way forward.  It is no longer enough that we have creative and innovative thinking being supported and spurred forward in our individuals, teams and organizations…we need to create space for cognitive pioneering to be promoted for the benefit of moving into the future with greater awareness and relevance, for our students, our educators, and our educational organizations and institutions.

If we believe that we are moving, both as individuals and organizations, in the right direction for this very uncertain future that is accelerating at us, then we have nothing to do other than remain steady and keep the course.  But if we believe that transformation is necessary to avoid the current “default future” we are hurdling towards, then creating space for cognitive pioneering and engaging the environment that will allow us to move towards a new narrative, and a new story for the future.

As Michael J. Arena shares in his book Adaptive Space, “We are operating in a radically changing world and we are not equipped to respond to it.”  But respond we must, if we want to remain relevant in providing a vision that supports our students for their future.

In other words, this will be the work of organizational leaders, both in the present and for our future.

“Organizations are under assault.  If they don’t adapt, they will die.  We see this happening all around us.  We are in a time of tremendous transformation, unlike anything we have seen in over a century.  In this environment we need to do something that most of us have not been trained to do and our organizations have not been designed for: we must learn to adapt.” -Michael J. Arena Adaptive Space: How GM and Other Companies are Positively Disrupting Themselves and Transforming into Agile Organizations

Facing An Unknown Future

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For years, it has felt as if there has been this quiet undergirding taking hold across our society, as we consider the creep of automation and artificial intelligence upon jobs.  Especially as we begin to consider the possibility of a rather dystopian future, a world in which that same automation, as well as robots and artificial intelligence have left us jobless.  We seem to be facing this pivotal point in time where we are gearing up for an inevitable race against the machines.  For which Martin Ford, author of Rise of the Robots: Technology and the Threat of Mass Unemployment adds, “Potentially unlimited output can be achieved by systems of machines which will require little cooperation from human beings.  The result would be massive unemployment, soaring inequality, and, ultimately, falling demand for goods and services as consumers increasingly lacked the purchasing power necessary to continue driving economic growth.”  Or as the famous 2013 study by Carl Benedikt Frey and Micael A. Osborne at the University of Oxford have concluded, “occupations amounting to nearly half of US total employment may be vulnerable to automation within roughly the next two decades.”

However, in recent years, there has been a bit of a circling back from that dystopian narrative of a future without jobs.  We hear more and more about the automation and infiltration of artificial intelligence towards tasks, more than entire jobs.  Which is not to say that this coming future will not face severe job losses in the face of automation and artificial intelligence, but the picture now being painted seems more focused on tasks and how work itself will change.  However, with this rising narrative of an augmented future, there is the belief that there will be an increase in new jobs, but jobs that are now requiring new skills and capabilities, where augmentation seems to be the more logical approach in moving forward.  Meaning that it is becoming much less of a race against the machine and more of a race with the machine.  As Erik Brynjolfsson, author of Race Against the Machine: How the Digital Revolution is Accelerating Innovation, Driving Productivity, and Irreversibly Transforming Employment and the Economy offers, “What can we do to create shared prosperity? The answer is not to try to slow down technology.  Instead of racing against the machine, we need to learn to race with the machine.”  The only problem is that the amount and pace at which these new jobs are being created is being outpaced by the ability of today’s digital disruption to eliminate jobs.  For which he adds, “Technology is always creating jobs.  It’s always destroying jobs.  But right now the pace is accelerating.  It’s faster we think than ever before in history.  So as a consequence, we are not creating jobs at the same pace that we need to.”

Whereas others believe that the fear of a jobless future, one in which automation and artificial intelligence has taken the vast majority of jobs, is nonsense.  Much like other industrial revolutions of the past, we will have to deal with some initial discomfort to the changes that the fourth industrial revolution will place upon us, but much like the past, we will adapt and continue to move forward much like we have done in the past.  As David Autor, MIT Department of Economics and National Bureau of Economic Research shares in his paper, Why Are There Still So Many Jobs?  The History and Future of Workplace Automation is that “employment polarization will not continue indefinitely.  While some of the tasks in many current middle-skill jobs are susceptible to automation, many middle-skill jobs will continue to demand a mixture of tasks from across the skill spectrum.”  However, one thing that he says will continue is the “increased demand for skill workers.”  For which he shares in his paper The Polarization of Job Opportunities in the U.S. Labor Market, “But since the mid-1970’s, the rise in U.S. education levels has not kept up with the rising demand for skilled workers.”

So, with that said, whatever narrative you tend to agree lean towards, there are some trends or ideas that bridge across all three narratives that will be vital for some semblance of moving forward successfully in this very non-obvious future we are facing.

Continually prepare yourself and your organization for a VUCA (volatility, uncertainty, complexity, ambiguity) World:  We live in times of constant change, but what makes it different for today’s world is the speed, pace and turbulence at which change is now occurring.  We live in accelerated times.  Which is why VUCA thinking and a VUCA mindset allows an individual and an organization to prepare for volatility of change, uncertainty of the future, complexity of systems, and ambiguity of next steps.  As Lisa Kay Solomon shares, “VUCA isn’t going away.  Change promises to speed up, not slow down.  To thrive in a world where change is the only constant, leaders need to replace old thinking with a new framework.”  Or as Marilyn Ferguson, American Futurist adds, “It’s not so much that we’re afraid of change or so in love with the old ways, but it’s that place in between that we fear…It’s like being between trapezes. It’s Linus when his blanket is in the dryer. There’s nothing to hold on to.”

Continually prepare yourself and your organization for a future of perpetual learning:  As Kevin Kelly editor of Wired Magazine and author of The Inevitable shares is that we are “newbies” in today’s world and “You will be a newbie forever.”  As he shared in The Creativity Post, “In this new world, we are always in a state of becoming.  We live in the age of the present participle – words ending in -ing that mean the action is in process.  Everything is in a flowing, changing state.  This flux turns us into continuous learners.”  We are quickly moving out of a time where the ability to “know” is giving over to the ability to “learn.”  In a world that is changing at an accelerated rate, while knowledge is vital, the ability to learn and remain a perpetual learner is key to remaining relevant.  For which McKinsey and Company puts forth, “For workers of the future, the ability to adapt their skills to the changing needs of the workplace will be critical.  Lifelong learning must become the norm – and at the moment, the reality falls fare short of the necessity.”

Continually prepare yourself and your organization to remain adaptable and agile to the profound shifts that are to be faced now and in the future:  Our world has tilted.  We are now facing fewer and fewer technical problems and more and more adaptive challenges and dilemmas.  Challenges and dilemmas that do not have ready made answer or solutions, even if they have an answer or solution at all.  In a world of accelerated change, inability to remain adaptable and agile often leads to irrelevance.  As Bob Kegan shares, “Work will increasingly be about adaptive challenges, the ones that artificial intelligence and robots will be less good at meeting. There’s going to be employment for people with growth mind-sets, but fixed mind-sets are going to be more and more replaceable by machines”

Continually prepare yourself and your organization for AND:  It is an AND world…It requires both knowledge and skills to navigate more effectively now and in the future. Especially in a world that is unfolding, evolving and exponentially changing at a much more accelerated and turbulent rate.  Understanding the importance of both knowledge, skills, as well as continual upskilling and reskilling as well as perpetual learning, this weighing of AND, will allow individuals and organizations to remain relevant for the future.  As the OECD adds, “Ensuring that everyone has the right skills for an increasingly digital and globalized world is essential to promote inclusive labor markets and to spur innovation, productivity, and growth.”

Today’s world not only requires our ability to face these VUCA challenges and dilemmas, and it not only requires us to remain perpetual learners and “newbies” towards these challenges and dilemmas to better engage the questions and thinking that leads to better solutions, it also requires the collaborative environments, based in trust and psychological safety, that will move us, as individuals, teams, and organizations, forward more effectively and relevantly into this very different and non-obvious future.

Understanding and recognizing today’s VUCA (volatile, uncertain, complex and ambiguous) World reminds us how quickly things are changing around us.  But it is our ability to learn, in the face of this VUCA, that we are able, both as individuals and organizations, to remain adaptable and agile to these new demands and dilemmas we are now and will face.

If we are not engaging the future thinking necessary to at least try and imagine what the world will be like for today’s kindergartener by the time they graduate…then it will be incredibly difficult for us to even consider how to begin to prepare them for a non-obvious future and an exponentially changing world.

Awareness In A Time Exponential Shifts: Skills Remediation In The Face Of Automation And Artificial Intelligence

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“We are being afflicted with a new disease of which some readers may not have heard the name, but of which they will hear a great deal in the years to come – namely, technological unemployment.” -John Maynard Keynes (1930)

In a time in which we face an abundance of fake news, it is becoming increasingly more and more difficult to know who or what to believe anymore…

And yet, clarity, coherence and clear understanding is vital to making sure we move into the future in a more effective and relevant manner.

Especially in the face of the many changes coming at us as individuals, organizations, and even society as a whole.  In a world of growing dilemmas and adaptive challenges, we have to make sure we are not only asking, but getting the questions right, if we ever want our solutions to be effective and our answers relevant.

So let’s begin by asking ourselves one of the biggest questions that is being considered in regards to the future of work…

Are the robots coming?  Or not?  Are we on the verge of a dystopian future brought on by a robot and automation apocalypse?  Or is this just another industrial revolution that will just require a time of difficult adjustments as we reskill and upskill to the creation of new types of jobs and work?  Is it just like the industrial revolution of the past?  Or is it different?  Very different?

Or is it a bit of both…

Especially when no one seems to agree.  The economists are more inclined to the business as usual attitude and approach, while the technologists tend to land on a much more disruptive scenario that seems to catch people by surprise in the level and speed of change that is soon to be thrust upon us.

The one thing we do know, it is a concerning and hotly debated issue across all of society, as we begin to think about the future we are creating for ourselves and for our children.  And no matter what side you fall on in concerning the changes we will face in the future, the one thing we can say for sure, the future is going to be different, very different.

Either way, it is something we need to be much more cognizant of and considering when we think about the future of our students and the future of education…

As the World Economic Forum shares in Accelerating Workforce Reskilling for the Fourth Industrial Revolution, To make the most impactful investments, education ecosystem stakeholders need to better understand what skills are readily available within the adult population and where the greatest skill gaps exist.  This needs to be completed with information about which skills are in greatest demand in the labor market and how to provide the appropriate reskilling pathways toward new employment opportunities.”  

For which they add, “Growing awareness of technological changes associated with the Fourth Industrial Revolution creates a new window of opportunity for concerted action for investing in the skills and potential of the workforce of the future for all ages.  A new new deal for lifelong learning is needed globally to provide dynamic and inclusive lifelong learning systems, to resolve both the immediate challenge and to create sustainable models for the future.”

It is in our understanding and curating of our awareness of these societal shifts and technological disruptions that we can better see not only the signals that are driving us forward into this automated and artificially infused future…but determine which of those signals which will provide the greatest opportunity for meeting the future needs of our students, as well as creating ongoing and relevant change that helps education meet those needs head on, in a more efficient and effective manner.

Yet, unfortunately, the World Economic Forum adds, “Despite the growing need for adult reskilling, opportunities for broad-based and inclusive reskilling are currently not available at the appropriate levels of access, quality and scale of supply in most countries.”

To add insult to injury, “Progress has been made in the access to greater amounts of low-cost digital training across many countries; but a cohesive system which addresses the divers needs of learners, dedicates sufficient resources, and brings together the right stakeholders in providing applied learning opportunities is still lacking.”  

Or as the Guardian adds in What Jobs Will Be Around In 20 Years, “Jobs won’t entirely disappear; many will simply be redefined.  But people will likely lack the new skillsets required for new roles and be out of work anyway.”

What the world is telling us is that our structures and systems are not adequately prepared to provide the capacity our people need to sufficiently meet these coming changes and disruptive factors we are and will be facing, at an individual, organizational, and societal level.

Yet, even in the face of these adaptive challenges, many educators will profusely disagree that it is in the role of education and educators to prepare students for the world of work, and that the aim should be squarely focused on creating students who have a lifelong love for learning.  For which I would wholeheartedly agree, except in the fact that is no longer enough for success in today’s volatile, uncertain, complex and ambiguous world.

We live in a world where continuous learning and upskilling must go hand in hand…

We live in a world where content is no longer the king and there are no extra points for being the “best rememberer” anymore.  There can no longer be this divide between content and skills.  It is not an either/or proposition, rather, now it is very much an AND World.

Just as the coming of automation and artificial intelligence is creating a greater need for augmentation between humans and machines, education must begin to close the chasm that lies between content and skills.  Just as the world of work is now requiring more human and machine augmentation, education needs that same connection between the need for knowledge and the future ready skills and skillsets that allow for greater opportunity for success in the future.

Closing this divide will be vital, as getting students ready for automated future is going to be a very different proposition…

Inability to have a greater awareness of these shifts and what they mean for society and the future of work is effectively preparing students for a world of remediation beyond school.

As the World Economic Forum shares, “In the United States, 63% of workers have indicated having participated in job-related training in the past 12 months, yet employers are reporting the highest talent shortages since 2007.”  

Even with ongoing reskilling and upskilling, workers are finding that they remain in need of skills remediation to even begin to keep pace with the shifts that are changing our world at an exponential pace.

Today’s students are walking out into a world of work that is much different than the world that many of us grew up in.

A world that is shifting and changing at an accelerated and volatile rate.  A world that is seeing a constant diminishing of jobs due to the expansion of outsourcing, globalization, automation and artificial intelligence.  A world of work which now sees more and more people needing to find comfortability in taskification, freelancing and the gig economy, which has become the preferred-choice for both a primary and supplementary income for over 113 million people (via McKinsey Global Institute).

Much of our past notions of the process how work looks in society is being wiped off of the societal map…

A world in which people will now have to be much more adaptive as they will most likely work 11+ jobs in their lifetime.  A world of work in which the average life span of Fortune 500 companies has dropped from 75 years to 15 years or less.  Leading us to seeing the need for our students to be more agile and adaptable as they will be required to move more and more, from job to job, in the face of these changes.

A world of work in which we are now able to more precisely predict the chance, as well as the percentage of a job being possibly being automated in the future, allowing us to better provide considerations and rationale towards future choices of employment and pathways to pursue.  For instance, according to The Future of Employment, the chance of automation stands at the following percentage for the following jobs; 99% for telemarketer to 89% for a taxi driver, just to name a few.

It is also a time when ideas like Universal Basic Income are being actively explored by countries and companies as a possible and foreseeable safety net for a world digitally disrupted by automation, artificial intelligence, taskification, and the gig economy.

As Stanford University academic Jerry Kaplan writes in Humans Need Not Apply, “Today, automation is blind to the color of your collar.  It doesn’t matter whether you’re a factory worker, a financial advisor, or a professional flute-player: automation is coming for you.”

And yet, our unwillingness or inability to become much more aware of these shifts, what these shifts may require of our students in the future, and the creation of the necessary pathways to provide them the skills to be more career and future ready, not only diminishes their window of opportunities for success in this new and changing world, but assures them that they will walk out into this world already in need of skills remediation..

More, now than ever before, we need to seek out those skills that make us both marketable and uniquely human, such as the 4Cs (creativity, collaboration, communication, critical-thinking), as well as empathy, compassion, and emotional intelligence.

Once again, it is an AND World.  A world in which education needs to be considerate of the closing of the chasm between the need for both “hard” and “soft” skills.

Seeking out those future skills and skillsets, such as those provide by the Institute for the Future, the Singularity Hub, or even MITs Top Five Desirable Future Work Skills, for example:

  • Judgment and Decision Making
  • Fluency of Ideas
  • Active Learning
  • Learning Strategies
  • Originality

As well as including entrepreneurial skills, design and systems thinking, and leadership skillsets, will in the end, not only support our students more effectively through their educational career, it will also help them to be more career ready for an unforeseeable and very non-obvious future that they are soon too face.

The more we search out those skills that serve and support our students to move into the future more effectively, the greater emphasis we place on expanding our awareness of what our students will need for a very non-obvious future, the better prepared we will be to see how those skills can and should be infused into today’s  classroom to better prepare students for tomorrows world.

“The changing nature of work will bring to the fore a societal debate about the role of people in the workplace and what it means to be career-ready.  Reflecting this debate, the K-12 sector will no longer push students toward post-secondary options that might not adequately prepare them for the new world of work.  Instead, education at all levels will prepare learners continually to reskill and upskill and to know how to partner constructively with machines.” -via KnowledgeWorks Redesigning Readiness